No picture today. No nothing, in fact. Thanks to BT.
If you try and telephone me today, or yesterday, the day before and god knows how many days from now, you will not succedd. Why? Is all thanks to BT.
As we plan to move into our renovated cottage very soon, I thought it sensible to contact the phone company and ask them to connect us up. All that needs to happen is for an engineer to pop along to our house and take a wire from the telegraph pole and connect it to a wire in our roof.
It all started so well, with the chap at the call centre handling things very well and seeming to understand my situation in a preternaturally human fashion. They would disconnect my existing phone contract on the same day that the engineers comes round to connect my new house. Simple!
Except we al know that that’s not what happened, don;t we? Of course, it’s mind-dumbingly obvious what happened – the engineers just did not turn up! No calls, no voicemail, no emails, no reason. its not as if they were on a tight schedule – I had been given the slot of 8am to 1pm. Nothing.
So, of course, the disconnection went ahead, without a corresponding connection.
So I call them up. After 2 and a half minutes of options I am told that their lines are closed at this time. Lines closed?!? Its the phone company?!?! You’d think they’d have someone to answer the phone!!!
So there’e now nothing I can do about it until Monday, when they’ll probably tell me that the engineer will next be in my area in July and that, no, they are unfortunately unable to reconnect my previous number. Sorry sir.